Frequently Asked
The most common questions from Credit Sesame members all in one place.
- How do I reset my password?
- How do I change my email or phone number?
- How often will my Credit Sesame profile update?
- There is something incorrect on my credit profile.
- How do I unsubscribe from email?
- How do I contact Credit Sesame Customer Support?
- How do I cancel & close my account?
- I forgot my email address.
- How can I put a fraud alert on my credit report?
- Why am I unable to create an account?
- I'm having difficulty with step 2 of registration. What can I do?
- Why is the system not accepting my address?
- How do I reset the PIN on the Credit Sesame mobile app?
- How often will Credit Sesame update my score?