How do I cancel & close my account?

Free Credit Sesame Members

To cancel your free Credit Sesame membership, visit the deactivate account page.

You can also log into your account, navigate to your profile page and click the 'deactivate account' link at the bottom of the page.

Premium Credit Sesame Members

For premium members with an active subscription, you'll first need to discontinue your paid subscription before closing your Credit Sesame account.  To do that, please send a message to Member Success requesting to end your premium subscription. Make sure to provide your name and the email address associated with your premium subscription.

Your premium subscription will continue until the end of the billing cycle, after which you can visit our deactivate account page to close your Credit Sesame account.