Why won't Credit Sesame accept my password reset security question?

If we are not accepting your security answer it is because it does not match what you originally entered.  This could be due to a typo, or that you forgot your first pet was in fact a parakeet, not a cat, or a variety of other things. If you cannot recall your security answer, you will need to use our Contact Member Support Form for assistance. In the description section of the form, please provide your full name, mailing address, date of birth, and security question. We will investigate the issue and give you next steps. In some cases, we may need to deactivate your account so that you go through registration again.