Free Credit Sesame Members
To cancel your free Credit Sesame membership, visit our deactivate account page. You may also log into your account, visit the profile page and click the deactivate account link at the bottom of the page.
Premium Credit Sesame Members
For premium members, you'll first need to cancel your subscription before you'd be able to close your Credit Sesame account. To do that you'll need to send a request to Member Success requesting to cancel your premium subscription. Please provide the exact email address associated with your premium subscription.
Be sure to include all of the following information in your request:
- full name on the account
- email address associated with your Credit Sesame account
- reason for cancellation
Your premium subscription will be set to cancel before your next rebilling date. You will not be able to close your Credit Sesame account entirely until your subscription is expired and your account reverts to a free Credit Sesame membership. Once your account reverts to a free Credit Sesame membership, you can visit our deactivate account page to close your Credit Sesame account.